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Request Technical Support

  • What is the Parts Question Guide and how do I use it?
  • How can I get additional technical support from you if I still have a question?
  • What is the Parts Question Guide and how do I use it?
    The parts question guide is a technical support self-service feature that we offer to help you locate a part using the online catalog, find a part using the Search Bar, search by part number and getting more information about a part you located.
    You are able to access the Parts Question Guide through our online catalog pages located on the upper right-hand corner and underneath the shopping cart icon.
  • How can I get additional technical support from you if I still have a question?
    If you still have questions regarding the part(s) you are looking for after going through our online catalog and tried to get help from the Parts Question Guide, we are glad to provide you with additional technical support such as identifying parts from the part description and/or images you may provide, verify fitment, color and part components.

    Our parts specialists can be contacted by following these steps:
    STEP 1: First, from the home page, enter your VIN or Model and Year then click on "Find My Parts".
    STEP 2: Then on the following categories page, click on the blue "Parts Questions" link located on the upper right corner underneath the shopping cart.
    STEP 2: Then on the following categories page, click on the menu bar on the upper left corner. From the drop-down menu, then select the blue "Parts Questions" link.
    STEP 3: Next, click on the black box located on the bottom right corner that says "If your questions are not answered, Email Us".
    STEP 3: Next, a new browser window will open. Click on the black box located on the bottom right corner that says "If your questions are not answered, Email Us".
    STEP 4: Finally, enter all required information and click "Send".

    Our parts specialists support team is available Monday-Friday 6:30 am-5:00 pm PST.
    The estimated response time is one business day.